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Silo

Silo System Status

Post date System Status: Update Notes
2017-03-27 - 12:17 PDT Out of services

Silo storage is permanently shut down

Greetings,

Silo has been permanently shut down on March 23rd, 2017. All data from Silo has been migrated to new ComputeCanada storage. Data migration is complete and all users affected by it have been notified via email by our support team. Please contact support@westgrid.ca if you have any questions regarding location of your data or methods to access it.

Regards,
Sergiy Stepanenko 

2017-03-09 - 11:38 PST System to be defunded

Silo storage is scheduled for permanent shutdown

Greetings,

Silo will be permanently shut down due to system decommissioning. Shut down procedure will start on March 21st 2017 and will be completed by March 30th 2017. All data from Silo has been migrated to new ComputeCanada storage. Data migration is complete and all users affected by it have been notified via email by our support team. Please contact support@westgrid.ca if you have any questions regarding location of your data or methods to access it.

Regards,
Sergiy Stepanenko 

2017-01-24 - 09:38 PST Online

System fully operational

Greetings,

Silo controller has been restored to full service. Appears to have been a firmware bug that should not recur with any frequency, but I've asked DDN for further analysis.  The expectation seems to be that it is unlikely that the problem will recur before Silo is retired.

Cheers,

Rob Wagner

2017-01-24 - 08:50 PST Conditions

Silo - System available with reduced redundancy

Hello everyone,

A redundant controller has crashed in Silo, resulting in reduced redundancy (and possibly slower throughput) on the system.   A ticket has been opened with DDN and we will attempt to bring the secondary controller back online as soon as possible.   If there is a hardware failure, we will provide further communication.

Regards,

Robert Wagner

2017-01-11 - 14:00 PST Conditions

Silo - Non-disruptive maintenance

Hello everyone,

Thursday morning, around 9:00am we will perform some minor maintenance procedures provided by our vendor on the Silo disk subsystem. This maintenance is expected to be non-disruptive, Silo is expected to be fully available. The vendor believes this may improve data transfer performance.

Regards,

Robert Wagner

2016-11-23 - 10:21 PST Downtime Scheduled

Silo 1 hour downtime is required for transfer performance tuning

Hello everyone,

We need to re-mount file systems with new parameters in order to boost read performance required for sustaining data transfer rate. We plan to have one hour outage for Silo starting at 13:00 CST  November 25th, 2016 and ending at 14:00 CST November 25th, 2016. 

Regards,
Sergiy Stepanenko 

2016-11-09 - 07:42 PST Conditions

Silo - Performance will degrade due to data migration

Hello everyone,

Data migration from Silo to new ComputeCanada storage has begun. We expect some performance degradation due to high load on Silo storage nodes.

Regards,
Sergiy Stepanenko 

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