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Network System Status

Post date System Status: Update Notes
2017-08-24 - 06:41 PDT Online

BCNet DNS outage

The BCNet DNS server had a disk failure yesterday morning. This was fixed within a couple of hours but it seems that some providers have long update times. In particular Shaw has taken about 24 hours for DNS updates to take effect.

So you may have received messages about unable to find any ".westgrid.ca" servers. If you are still unable to connect please wait for a few hours and try again.

Aug.24 07:39 MDT Patrick Mann. A further misconfiguration was found yesterday evening. This morning all seems well and DNS servers are responding correctly.

Aug.23 07:24 MDT Patrick Mann: BCNet rebuilt the DNS last night so the Master DNS is now working. However the changes will take time to percolate through the internet. In particular my home Shaw connection is still not updated. So some users may still experience issues, probably for the rest of today (24 hours).

Aug 22 18:28 MDT Patrick Mann: BCNet is working on the problem, but no fix yet. 

Aug 22 10:00 MDT Patrick Mann: The home Shaw DNS that I'm using has failed again. As a workaround it is possible to use the Google free DNS server 8.8.8.8, but you will have to configure your desktop/laptop operating system to use that.

2017-08-22 - 09:02 PDT Conditions

BCNet DNS outage

The BCNet DNS server had a disk failure yesterday morning. This was fixed within a couple of hours but it seems that some providers have long update times. In particular Shaw has taken about 24 hours for DNS updates to take effect.

So you may have received messages about unable to find any ".westgrid.ca" servers. If you are still unable to connect please wait for a few hours and try again.

Aug.23 07:24 MDT Patrick Mann: BCNet rebuilt the DNS last night so the Master DNS is now working. However the changes will take time to percolate through the internet. In particular my home Shaw connection is still not updated. So some users may still experience issues, probably for the rest of today (24 hours).

Aug 22 18:28 MDT Patrick Mann: BCNet is working on the problem, but no fix yet. 

Aug 22 10:00 MDT Patrick Mann: The home Shaw DNS that I'm using has failed again. As a workaround it is possible to use the Google free DNS server 8.8.8.8, but you will have to configure your desktop/laptop operating system to use that.

2017-08-22 - 07:45 PDT Conditions

BCNet DNS outage

The BCNet DNS server had a disk failure yesterday morning. This was fixed within a couple of hours but it seems that some providers have long update times. In particular Shaw has taken about 24 hours for DNS updates to take effect.

So you may have received messages about unable to find any ".westgrid.ca" servers. If you are still unable to connect please wait for a few hours and try again.

2017-07-25 - 13:56 PDT Online

WestGrid SFU network outage - July 27 9-10AM

Please note SFU WestGrid network will not downtime on July 27 between 9-10AM. We will move the current connection from 10GE link to 100GE link. All external connections will not be available during the outage, include access to bugaboo, owncloud and Atlas Tier-2 network.

2017-01-31 - 16:30 PST Online

UVic network issues.

Update:

The issue is resolved.

Original Notice:

Getting to other clusters such as jasper, orcinus and grex from within UVic is not working. Please  log into hermes/nestor and then from there to other clusters until the issue is resolved.

2017-01-31 - 13:03 PST Testing

UVic network issues.

Getting to other clusters such as jasper, orcinus and grex from within UVic is not working. Please  log into hermes/nestor and then from there to other clusters until the issue is resolved.

2017-01-26 - 06:39 PST Online

System fully operational

Finished on January 26, 2017 - 7:39 MST

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