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CC-Cloud

CC-Cloud System Status

Post date System Status: Update Notes
2017-02-02 - 15:56 PST Online

Scheduled Logical Network Changes Hermes/Nestor/West Cloud

Scheduled work has been completed.

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On Thursday Feb 2 between 13:00-16:00 PT there will be some logical network changes which may cause brief periods of packet loss during this maintenance window. We have tested the changes and users likely will not notice any issues during this window. 

2017-01-31 - 09:29 PST Conditions

Scheduled Logical Network Changes Hermes/Nestor/West Cloud

On Thursday Feb 2 between 13:00-16:00 PT there will be some logical network changes which may cause brief periods of packet loss during this maintenance window. We have tested the changes and users likely will not notice any issues during this window. 

2016-11-03 - 08:49 PDT Online

System fully operational

Finished on October 25, 2016 - 15:49 GMT

2016-10-24 - 09:46 PDT Testing

West Cloud network issue.

There was an issue that affected the OpenStack network (neutron) nodes on Sunday  and instances lost network connectivity. The issue has been resolved, but firmware/Operating Systems updates will be performed during the day today to try resolve this from happening in the future. There may be periods of connectivity issues due to these updates being applied. If you still cannot access your instance from the network, then it likely missed it's DHCP renewal window and will need to be rebooted from the dashboard or via the command line tools. If you require assistance with this. please contact cloud@computecanada.ca.

2016-09-06 - 11:21 PDT Online

System fully operational

Finished on September 6, 2016 - 18:21 GMT

2016-08-12 - 13:07 PDT Conditions

External Network Maintenance Affecting Access to Hermes/Nestor and West Cloud on August 27, 9-am-5pm PT

On Saturday August 27, BC NET/CANARIE will be performing network maintenance between 9am-5pm PT. During this period there will be several hours with no external access to Hermes/Nestor and the West Cloud. Details on the schedule have not been released yet, so we will update this notice once the information is available. 

During this period Hermes/Nestor jobs will continue to run, if they rely on external resources (storage, etc) they will have issues during this period. For the West Cloud your instances (VM's) will continue to run, but you will not be able to access them. Access to the OpenStack Dashboard and API will also be affected. Access to the cloud will be available from the UVic campus if required. 

2016-08-09 - 15:43 PDT Online

System fully operational

Finished on August 4, 2016 - 22:43 GMT

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