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Research Computing Training Assistant

Western Canada - home office

Company Background

WestGrid is a not-for-profit organization that works with other Canadian regional organizations and Compute Canada to provide the Advanced Research Computing (ARC) tools that researchers need.  These tools range from powerful computers and storage resources to specialized software and data management tools - combining them with a service layer of technical expertise, support personnel, and training.

We help any academic researcher or collaborator, from any discipline, location, or institution in Canada tackle complex scientific problems, manage big data sets, reduce processing times, build scientific platforms, and collaborate with colleagues across Canada and the world.


Please visit this page to learn more about WestGrid.


Job Overview

The Research Computing Training Assistant is responsible for supporting and delivering research computing training sessions across all WestGrid Member institutions online, in-person, or over multiple days. This includes working with the Training & Visualization Coordinator to identify gaps in current training areas and developing new training materials and courses. 



Working with the Training and Visualization Coordinator, the Research Computing Training Assistant will be responsible for:

  • Providing regular training and outreach on a variety of research computing topics, with a focus on new user and non-traditional HPC domain support. This includes selecting relevant topics, developing training material, managing event logistics, coordinating with relevant communication teams, delivering training and outreach sessions, and training other staff members to provide seminars and workshops. 
  • Supporting researchers in their research computing support needs including responding to requests by email, through the ticketing system and in person, as required.
  • Developing new training materials and courses.
  • Contributing to a vision and annual training and outreach plan for WestGrid and implementing the plan across the Member institutions.
  • Acting as a liaison with WestGrid Member institutions in British Columbia, Alberta, Saskatchewan and Manitoba on all matters with respect to research computing support and training.
  • Writing research computing support and training documentation for users.
  • Participating in the work of the national Compute Canada education, outreach and training team.
  • Contributing to regional or national HPC- or scientific computing-related training (e.g. Software Carpentry, Summer Schools).


Qualifications and Competencies

  • Academic background (graduate degree preferred) in a discipline utilizing research computing.
  • Experience supporting computation and big data in a research setting and translating user needs into technology services.
  • Familiarity with Linux, HPC and research computing in general.
  • Interest in ongoing professional development and learning new research computing topics, and ability to research new topics with minimum guidance
  • Experience with one or more of the following programming languages: C, C++, Chapel, Python, R, MATLAB
  • Experience working with scientific, medical, geospatial, social sciences, or humanities data
  • Ability to work effectively with large datasets
  • Ability to travel in Western Canada
  • Ability to teach in academic setting and give presentations to audiences of up to 100 people
  • Demonstrated ability to communicate effectively with colleagues and users
  • Outstanding written and oral communication skills and interpersonal skills
  • Ability to work creatively, collaboratively, and effectively both as a team member and independently and to promote teamwork among colleagues



WestGrid is a distributed organization throughout Western Canada.  They primarily work remotely from home-based offices.  A Western Canada location is preferred for new employees.


What we Offer

WestGrid is a team of highly collaborative, enthusiastic people who believe passionately in the importance of supporting Canada’s research community.

You’ll work remotely via video conferencing with team members from across Canada, to support some of Canada’s brightest minds, including current and future Nobel prize winners. You will help enable research that is world-class to solve some of our biggest scientific challenges, such as mapping the human brain, curing diseases, and reducing greenhouse gas emissions.

We offer competitive pay, professional development and training, a comprehensive benefits package, and matching RRSP contributions.  We provide an inclusive, flexible and supportive working environment.


Application Deadline

January 2, 2019


Application Process

Please email resume and cover letter to, referencing the position that you are applying for.   We thank you for your interest, only those being considered for interviews will be contacted.