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Manager, Research Systems

UBC Advanced Research Computing (ARC)
British Columbia

The Manager, Research Systems provides overall management and leadership for a major functional area including multiple lines of service within Advanced Research Computing.

The Manager, Research Systems collaborates as part of the ARC leadership team to develop overall strategy with a focus on supporting advanced research computing infrastructure and systems such as High Performance Computing (HPC), storage, cloud, virtualization, and other technologies needed to enable the digital research infrastructure (DRI) ecosystem. DRI refers to the physical infrastructure (such as network and advanced research computing), data management (such as advanced research software, research data web portals, and research data digital platforms), and people needed to support computationally- and data-intensive research.

This position facilitates pan-Canadian, regional, provincial, and institutional partnerships to ensure the availability of DRI solutions and services aligned with the evolving academic research landscape in Canada. This role contributes to the development DRI platforms and services at UBC and in collaboration with partner organizations ensures the development of effective non-limiting solutions that support research.

When required, the Manager acts as the ARC principal point of contact for major DRI project and programs involving ARC systems, liaising with other business units and partners as needed. Working with other departments at all campuses, research institutes, and partner organizations, the Manager coordinates and maximizes available resources in alignment with the needs of research. The role also champions and develops strategies for awareness and training in support of UBC Institutional programs and platforms with a research focus

Work Performed

  • Leads and manages staff, resources and growth of the DRI enabling systems and software functions of UBC ARC including HPC, Big Data Analytics, data storage, operating systems, systems software, and identity management.
  • Leads the development of research systems strategies and technologies to the benefit of all campuses and research institutes and in partnership with national, regional, and provincial stakeholders.
  • Leads the engagement of ARC staff and resources in large-scale ARC systems deployment and operations distributed across multiple sites;
  • Proposes, develops and leads the operation of cloud services that adds value to large parts of the researcher community across all campuses and the pan-Canadian research landscape.
  • Provides strategic consultation on ARC systems and services implications at all stages of the research project lifecycle for research groups and for the ARC team.
  • Collaborates with other ARC teams in alignment with the ARC strategic plan and in support of the core mandate of the department and the UBC Strategic plan.
  • Keeps abreast of ARC systems and services industry best practices, research, legislative landscape, and institutional strategy.
  • Guides the talent identification, recruitment, and development for the ARC team and supports other teams as necessary.
  • Develops and communicates reporting on team Key Performance Indicators to leadership.


  • Undergraduate degree in a relevant discipline. Post-graduate degree may be required for specialized positions. Undergraduate degree in a relevant discipline. Advanced University degree in a relevant discipline preferred. Minimum of 9 years experience or the equivalent combination of education and experience. Supervisory experience may be required.
  • Technical expertise in a highly specialized area required. A minimum of 10 years of experience, including 5 years of managerial experience or the equivalent combination of education and experience.
  • Effective leadership, consulting, facilitation, conflict resolution and negotiation and team-building skills. Ability to build and maintain strong relationships with key stakeholders and to consult with customers and potential customers; and the ability to interact at all organizational levels. In-depth knowledge of research landscape, funding sources, grant applications and the business requirements supporting them or the equivalent combination of education and experience.
  • Experience working with federal granting agencies such as the CFI and Tri-Agencies and other organizations supporting DRI in Canada (Compute Canada, CANARIE, Portage, etc.) Experience supporting the research community in a multi-stakeholder environment at all stages of the research lifecycle.
  • In-depth knowledge of and experience with advanced research computing (ARC) systems and services including HPC, Big Data Analytics, data storage, operating systems, systems software, and identity management. Strong problem analysis and solution design skills.
  • Strong written and verbal communication skills with the ability to deliver effective presentations, specifically to executives and research professionals.
  • Ability to effectively manage staff and delegation of work.
  • Experience in business analysis and requirements gathering. Knowledge of ITIL, operational processes, service management, service implementation, service delivery, and ongoing lifecycle management of IT services.

To view the complete posting and to apply online, visit the UBC HR website and search for "Manager, Research Systems" or Job ID # "33151". 


For more information, visit the UBC HR website or the UBC ARC website