TICKET INFORMATION:

Subject: Brief Optical LOS reported on Western ROADM - Exshaw Node
Category: Outage
Ticket ID: 20100709-001
Start Time: 2010-07-09 10:54 EDT (2010-07-09 14:54 UTC)
End Time: 2010-07-09 10:55 EDT (2010-07-09 14:55 UTC)

TICKET HISTORY:

== Updated: Malcolm on 2010-07-09 12:31 EDT(2010-07-09 16:31 UTC) ==

Technicians working in the area of the CANARIE fiber were moving fibers and
unintentionally disturbed our fiber, causing the problem.

== Created: Malcolm on 2010-07-09 11:00 EDT(2010-07-09 15:00 UTC) ==

A brief optical loss of signal was reported on on the Western ROADM -
Exshaw node towards Calgary. The failure is took down a number of 10G
circuits, listed below, The cause is unknown and the fibre provider is
being informed.

Affected wavelengths:
VNCN1-CLGR2-01(CANARIE)
VNCN1-CLGR2-02(CANARIE)
STTL1-CLGR2-01(CANARIE)
VNCN1-CLGR2-03(BCnet)
VNCN1-CLGR2-04(WestGrid)

The affected lightpaths are:

10313LP02-GreenStarNet-CLCG2-MTRL2
Neptune300 VCTR-SASK
TRIUMF UBC - McGill
TRIUMF Van-Tor
TRIUMF UBC - UofA
TRIUMF - CERN 5G
RDC VNCV1-CLGR2
NRNet VCTR - SASK
NRNet VCTR - RGNA
NRNet VCTR - EDMN
NRNet VCTR - OTWA
ECONET Van - Mon
ECONET VCTR2-EDMN1

CANARIE NOC
Operations and Engineering
Email: eng@canarie.ca
Weekdays: 08:00-17:00 EDT(UTC-5)
+1.613.944.5612
7/24 pager: +1.613.944.5611
http://www.canarie.ca/canet4/