TICKET INFORMATION:

Subject: Optical level drop reported on Western ROADM - Exshaw node
Category: Outage
Ticket ID: 20100708-006
Start Time: 2010-07-08 10:20 EDT (2010-07-08 14:20 UTC)
End Time: 2010-07-08 10:21 EDT (2010-07-08 14:21 UTC)

TICKET HISTORY:

== Updated: Malcolm on 2010-07-08 12:14 EDT(2010-07-08 16:14 UTC) ==

Fiber provider has had technician check fibers at site and could see no
problems. There is some building maintenance being done which could have
caused this problem. Ticket will be closed.

== Created: Malcolm on 2010-07-08 10:39 EDT(2010-07-08 14:39 UTC) ==

Optical guage threshold crossing was reported on on the Western
ROADM - Exshaw node. This threshold crossing caused a minor outage on
several of our 10Gig circuits
The cause is unknown and the fibre provider is being
informed.

Affected wavelengths:
VNCN1-CLGR2-01(CANARIE)
VNCN1-CLGR2-02(CANARIE)
STTL1-CLGR2-01(CANARIE)
VNCN1-CLGR2-03(BCnet)
VNCN1-CLGR2-04(WestGrid)

The affected lightpaths are:

10313LP02-GreenStarNet-CLCG2-MTRL2
Neptune300 VCTR-SASK
TRIUMF UBC - McGill
TRIUMF Van-Tor
TRIUMF UBC - UofA
TRIUMF - CERN 5G
RDC VNCV1-CLGR2
NRNet VCTR - SASK
NRNet VCTR - RGNA
NRNet VCTR - EDMN
NRNet VCTR - OTWA
ECONET Van - Mon
ECONET VCTR2-EDMN1

CANARIE NOC
Operations and Engineering
Email: eng@canarie.ca
Weekdays: 08:00-17:00 EDT(UTC-5)
+1.613.944.5612
7/24 pager: +1.613.944.5611
http://www.canarie.ca/canet4/