We will be updating both the central and client Vidyo software this afternoon.  There may be a slight disruption of the server; however, it should be brief and we will attempt to schedule it when the server is not in use.

Further, the client software will also be updated.  Next time you log into the service you will be prompted to automatically upgrade your software.  Click the 'Update VidyoDesktop' button.  Your computer may offer you a choice of opening or saving the file or just saving the file.  You should open the file if given the choice. Otherwise save (download) the VidyoDesktop installation file, save the file to a convenient place like your Desktop, and launch the VidyoDesktop Setup application.  

If you are conferencing when the Update alert button appears, you'll also see an 'UpdateLater' button to be prompted again later so you don't have to disconnect form your meeting.

If you have any issues with your software upgrade, please contact support@westgrid.ca

Silo and Hopper will be down Wednesday, Feb 15, 2012 from 0900-1200 CST for plannned maintenance.

Please contact support@westgrid.ca with any concerns or questions.

Yesterday, we had an issue with Glacier's core switch. All services have been restored. Please check your work and resubmit any failed jobs. We are sorry for the inconvenience.

All services have been restored. Please check your work and resubmit any failed jobs. We are sorry for this inconvenience.

At approx. 12:30PM PST Glacier suffered a network-related crash. As we are currently working to restore Orcinus, Glacier will be up and running again as quickly as possible.

Around 9:45 AM PST orcinus experienced power and cooling issues. We are working with UBC Plant Operations to resolve the problem and will try to restore all operations ASAP.

January 25th. 2012. - 1:40 p.m.

A power bump in Calgary North West has resulted in machine outages. The lattice

and breezy clusters were both affected with the resultant loss of all jobs. We

apologise for the inconvenience this has caused.

Normal service will be resumed as soon as possible.

Update:

Checkers back in production 5:00 PM MST, Feb 3 2012,

Thursday Feb 9:00 AM MST, Scheduled outage checkers

Update: Outage was moved to Thursday Feb 2 9:00 AM.

Duration of 48 hours.

Schedualed outage is to replace network switch.

Checkers head node back in production 10:00 AM MST,

Checkers whent dow 12:00 noon Jan 19 2012

Checkers head node was unavailable due to ldap problems.

Scheduled and running jobs were uneffected.

There currently is a WestGrid network outage due to failure at our ISP.

The outage has ended. ISP corrected hardware problems.